Dietician Defence Lawyer for CDO ICRC Professional Misconduct Complaints, Investigations, and Discipline Hearings

Dieticians in Ontario are governed by the College of Dieticians (CDO) which acts as the province’s regulatory body for dieticians. Anyone wanting to refer to themselves as an dietitian or use the RD or registered dietician designations must be licenced by the CDO. Dietitians are required to follow all CDO rules and regulations. Sometimes dieticians are the subject of complaints of professional misconduct which can lead to compliance investigations and disciplinary action being taken.

The CDO has the power to investigate potential claims of misconduct that arise from complaints from patients, members of the public, and other dietitian professionals. Sometimes disciplinary action is taken as a result of criminal charges being laid or upon the completion of a quality assurance practice assessment that can be conducted at any time. If any professional misconduct, incompetence or incapacity is found your dietitian designation could be put at risk. This can include mistakes, fraud, elder abuse, sexual misconduct or a lack of mandatory reporting or self-reporting compliance.

Since dietitians must be authorized by the CDO to practice, losing CDO credentials or having restrictions placed on your practice can have a devastating impact on your career and future employability/earning potential.

It is easy to be accused of professional misconduct because filing a complaint with the CDO is an easy process available to anyone.

It is relatively easy to be subject to a CDO complaint as the regulator encourages members of the public to submit complaints on their website, see: https://collegeofdietitians.org/programs/complaints-discipline/complaints/.

Once a complaint is filed the CDO has a mandate to investigate it. The dietitian will be asked to provide supporting documentation and allow access to their books and records for analysis. The complaint may then be elevated to a hearing or tribunal to hear evidence, witness testimony, and evaluate whether sanctions are warranted.

Potential penalties resulting from Inquiries, Complaints and Reports Committee (ICRC) investigations and hearings

ICRC disciplinary committees, appeal committees, and judicial reviews can have a devastating impact on a dietitian's career if not handled properly.

The CDO have broad powers to discipline dietitians who are found to have violated the Regulated Health Professions Act (RHPA) and the Dietetics Act, such as:

1. Reprimands, cautions, and warnings
2. Revoke the dietician’s certificate of registration
3. Impose terms, limitations or conditions on the dietician’s certificate of registration
4. Pay fines and restitution for 3rd party losses
5. Undertake rehabilitation counseling
6. Participate in classes and training programs
7. Work under the supervision of other dieticians
8. Undergo practice inspections
9. Loss of RD or registered dietician designation
10. Refer the matter to the police for a criminal investigation to take place, particularly in cases where sexual assault or abuse is alleged

The process of being investigated by the CDO is also open to the public meaning the dietician’s reputation is put at risk. The result of the proceedings will be published online and may show up in online searches for the dietician’s name or practice. Having a history of disciplinary action or complaints can scar the dietician’s reputation which can cause them to lose existing patients (or job opportunities) and scare off new ones.

Any investigation by the CDO ICRC is an extremely serious matter that a dietician must successfully respond to.

Ignoring the complaint is not an option as dieticians are required to respond, produce documents, and fully cooperate with the investigation along with any subsequent hearings, tribunals, and appeals. If you or your practice is the subject of a CDO complaint, investigation, or hearing, it is in your best interest to hire a lawyer to help you respond to and defend the claims being made against you. You may be targeted for something that is standard practice or behaviour that was reasonable in the circumstances.

A lawyer can help you formulate your best possible response to the CDO's ICRC which is the first step in having the complaint against you (hopefully) dismissed. This is a process that often requires substantial research of the applicable statutes, regulations and generally accepted dietician practices along with prior case precedents that may demonstrate you did nothing wrong or that any mistakes, errors, or omissions made do not warrant significant sanctions being placed on you or your practice.

While it is best to obtain legal representation from the beginning of the complaint process, it is also essential that you have legal representation if your matter has already been elevated to a hearing or tribunal, or you need to appeal a decision via a judicial review or action in the court of appeal. Whether you have just been notified that you are the subject of a complaint or your matter has been ongoing for quite some time, give us a call today for assistance and a free no obligation quote.

---

You don't have to jeopardize your future or waste thousands of dollars on excessive legal fees. We provide effective and affordable lawyer representation for those facing professional regulatory body complaints and investigations throughout Ontario, Canada.

Have a skilled lawyer represent you and protect your professional license, standing, and reputation.




Please note: We do not accept legal aid certificate cases. All clients are handled on a private retainer only. Not all cases are handled personally by Mark Zinck, nor does Mark Zinck warrant to be an expert in or practice in all areas of law and topics discussed on this website including, but not limited to, civil, administrative, and/or regulatory law.

*2025 Results: the percentage of 99% of clients avoiding a criminal record (conviction) stated on this page is based solely on Lawyer Mark Zinck's personal representation of approximately 2000 criminal defence case clients as of the year 2025. Past results are not necessarily an indication of future results.

---