*2024 Results: Approx. 99% of Mark Zinck's clients avoided a criminal record (conviction) for charges of theft, fraud, assault, mischief and threats.

Denturist Defence Lawyer for CDO Professional Misconduct Complaints, Investigations, and Discipline Hearings

Denturists in Ontario are governed by the College of Denturists of Ontario (CDO) which acts as the province’s regulatory body for denturists. Anyone wanting to use the CDO designation or refer to themselves as denturists, registered denturists, or DD must be licensed by the CDO. Denturists are required to follow all CDO rules and regulations. Sometimes denturists are the subject of complaints of professional misconduct which can lead to compliance investigations and disciplinary action being taken.

The CDO has the power to investigate potential claims of misconduct that arise from complaints from clients, members of the public, and other denturist professionals. Sometimes disciplinary action is taken as a result of criminal charges being laid or upon the completion of a practice inspection that can be conducted at any time. If any professional misconduct, incompetence or incapacity is found your CDO designation could be put at risk. This can include mistakes, fraud, elder abuse, or a lack of mandatory reporting or self reporting compliance.

Since denturists must be authorized by the CDO to practice, losing CDO credentials or having restrictions placed on your practice can have a devastating impact on your career and future employability/earning potential.

It is easy to be accused of professional misconduct because filing a complaint with the CDO is an easy process available to anyone.

It is relatively easy to be subject to a CDO complaint as the regulator encourages members of the public to submit complaints online using their website, see: https://denturists-cdo.com/Protecting-the-Public/Complaints-Reporting/Filing-a-Complaint.aspx.

Once a complaint is filed the CDO has a mandate to investigate it. The denturist will be asked to provide supporting documentation and allow access to their books and records for analysis. The complaint may then be elevated to a hearing or tribunal to hear evidence, witness testimony, and evaluate whether sanctions are warranted.

Potential penalties resulting from Inquiries, Complaints and Reports Committee (ICRC) investigations and hearings

ICRC disciplinary committees, appeal committees, and judicial reviews can have a devastating impact on a denturist’s career if not handled properly.

The CDO have broad powers to discipline denturists who are found to have violated the Regulated Health Professions Act (RHPA) and the Denturism Act, such as:
  1. Reprimands
  2. Pay fines and restitution for 3rd party losses
  3. Undertake rehabilitation counseling
  4. Participate in classes and training programs
  5. Work under the supervision of other denturists
  6. Undergo practice inspections
  7. Loss of DD or registered denturist designation
  8. Refer the matter to the police for a criminal investigation to take place, particularly in cases where sexual assault or abuse is alleged
The process of being investigated by the CDO is also open to the public meaning the denturist’s reputation is put at risk. The result of the proceedings will be published online and may show up in online searches for the denturist’s name or practice. Having a history of disciplinary action or complaints can scar the denturist’s reputation which can cause them to lose existing clients (or job opportunities) and scare off new ones.

Any investigation by the CDO ICRC is an extremely serious matter that a denturist must successfully respond to.

Ignoring the complaint is not an option as denturists are required to respond, produce documents, and fully cooperate with the investigation along with any subsequent hearings, tribunals, and appeals. If you or your practice is the subject of a CDO complaint, investigation, or hearing, it is in your best interest to hire a lawyer to help you respond to and defend the claims being made against you. You may be targeted for something that is standard practice or behaviour that was reasonable in the circumstances.

A lawyer can help you formulate your best possible response to the CDO's ICRC which is the first step in having the complaint against you (hopefully) dismissed. This is a process that often requires substantial research of the applicable statutes, regulations and generally accepted denturist practices along with prior case precedents that may demonstrate you did nothing wrong or that any mistakes, errors, or omissions made do not warrant significant sanctions being placed on you or your practice.

While it is best to obtain legal representation from the beginning of the complaint process, it is also essential that you have legal representation if your matter has already been elevated to a hearing or tribunal, or you need to appeal a decision via a judicial review or action in the court of appeal. Whether you have just been notified that you are the subject of a complaint or your matter has been ongoing for quite some time, give us a call today for assistance and a free no obligation quote.

   Call us today.

You don't have to jeopardize your future or waste thousands of dollars on excessive legal fees. We provide effective and affordable lawyer representation for those facing professional regulatory body complaints and investigations throughout Ontario, Canada.

Have a skilled lawyer represent you and protect your professional license, standing, and reputation.

    call now: 647-228-5969


Your case will be defended by a fully licensed Practicing Lawyer of the Law Society of Ontario. Please see our Terms & Conditions of Use here.

We provide our clients with:
  • Flat fee pricing
  • 99%+ non-conviction success rate
  • U.S. travel advice and information
  • Help with related immigration/IRCC issues
  • Employment background check advice/services
  • Fingerprints and records destruction services
  • Clear goals of getting charges dropped and bail conditions varied without a trial
  • Vulnerable Sector records suppression help
  • Experienced, focused counsel

* Please note:

If you are not a paying client, we cannot answer questions and provide assistance about avoiding jail and/or a criminal record, employment background checks, IRCC/immigration applications and status, or travel to the U.S. in the future. This includes those who have already retained other counsel and those whose cases have already been completed.

Please note: We do not accept legal aid certificate cases. All clients are handled on a private retainer only. Not all cases are handled personally by Mark Zinck, nor does Mark Zinck warrant to be an expert in or practice in all areas of law and topics discussed on this website including, but not limited to, civil, administrative, and/or regulatory law.

*2024 Results: the percentage of 99% of clients avoiding a criminal record (conviction) stated on this page is based solely on Lawyer Mark Zinck's personal representation of approximately 2000 criminal defence case clients as of the year 2024. Past results are not necessarily an indication of future results.


Your questions and concerns are extremely important to me.


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   Criminal Information:

   We provide:
  • Flat fee pricing
  • 99%+ non-conviction success rate
  • U.S. travel advice and information
  • Help with related immigration/IRCC issues
  • Employment background check advice and services
  • Fingerprints and records destruction services
  • A clear goal of getting the charges dropped without a trial
  • Vulnerable Sector records suppression help
  • Timely resolutions
  • Lawyer/client privilege
  • Experienced, focused counsel